When opened, the main page has intuitive boxes that show bank balances, expenses, and other major statistics. With drag and drop boxes the dashboard is extremely customizable. Aimed to help small businesses, Xero understands time is the most important part of running a business. They offer automated invoice reminders when payments are overdue, a "find and recode" software that mass searches and edits errors in bookkeeping, and online invoices that simplify e-commerce. In addition, Xero is meant to be connected! The dashboard has an "integrations" tab, allowing you can easily connect third party tools such as Shypyard
While Xero is a beloved by many, some features are underdeveloped and may become major pain points.
Xero's simplified integrations process are a major perk, however there are several key issues in the system. If integrated incorrectly with a third party, you may loose all customer or shop data. The Xero system also does not identify the issue in the connection, meaning there are no real ways to troubleshoot. This might create extra expenses for your business, as finding and solving connection issues may require an accountant or software engineer. In addition, there is no dedicated phone number or email address to report issues - all communication begins through the website's chat button. Responses can be slow and inconsistent.
Additionally, Xero may become a hinderance as your business scales. Built mostly for small to mid-sized businesses with low-complexity features, processing may be slow if you have a large volume of orders or operate in multiple currencies. Xero also does not have options for "limited access" to business accounts. It's not possible to give certain employees limited visibility your Xero account, the only option is to give them full access. All things considered, Xero is a fantastic option for growing small businesses. The platform has become a crowd favourite with its simplified invoices, banking, and online connection. Paired with Shypyard's integration, Xero is a seamless solution. For a full beginner's guide to Xero, check out this article